threadcount-community/docs/manual/counter/delivery-rounds.md

title, section, order, summary, screen, role, keywords

title	section	order	summary	screen	role	keywords
Delivery rounds	counter	6	Take waiting pickups to the wards and have the receiver sign on screen. Which bags go on the round, how signatures are stored and removed, and the ward round for staff requests.	Today › Deliver on the round	Admin or Issuer	delivery round, delivery rounds, round, deliver on the round, start the round, ward, deliver, trolley, signature, sign, received by, handover photo, proof, ward desk, ward clerk

ThreadCount has two rounds. Delivery rounds takes pickups, garments ordered in for a person, to the wards. Approved staff requests go on the ward round, signed for by the ward desk in the staff app.

Which bags go on the round

Today lists bags for the round under Deliver on the round, one row per ward, with the names, the garment count and signed for at the ward desk. A pickup goes there when nobody has called about it and the person's ward has an active person with the ward-desk flag. Every other pickup stays on Call to collect.

Start the round opens Delivery rounds for that ward. The screen is not on the desktop menu; on a phone it is Delivery rounds in the More sheet.

The rounds screen

Delivery rounds lists every pickup not yet picked up or delivered, whether or not it was put on the round, grouped by the ward on the person's staff record. A person with no ward recorded is listed under Unknown. Each ward panel shows its cost centre and how many are to deliver. With more than one ward, a Ward bar picks one or All.

Each row shows the days waiting, the person, their phone number, the garments and the order code. A pickup waiting 14 days or more is flagged.

Handing over

1. Press Delivered — sign on the row.
2. Type the receiver's name in Received by (name).
3. Have them sign in the Signature box. Clear wipes it.
4. Press Add handover photo if you want one.
5. Press Mark delivered.

The name, signature and photo are each optional. The counter app's round takes a name and a signature, with no photo (Counter app).

Record	Change	Undo
Pickup	Picked up today, the name typed, the signature and photo linked, marked as delivered on a round	No screen reverses it
Issue	One row per line, as Picked up writes, marked signed when a signature was drawn	Record a return
Photo	The signature, and the handover photo if taken	See below

Delivery refuses Already handed over when the pickup was picked up or delivered first, and Size <size> is no longer on <garment> — fix the catalogue before marking this delivered.

How signatures are stored and removed

The signature is saved as a PNG image before the delivery is recorded. An image may be up to 700 KB. It is kept as a file on the server, and the database holds a pointer to it. A self-hosted server keeps the files in the folder named by PHOTO_DIR, or .photos in the app's folder when that is unset (Configuration reference).

No screen deletes a single signature. Images are removed in two cases:

• An image nothing refers to, such as a signature saved for a delivery that then failed, is deleted once it is more than 1 day old. The clean-up runs on about 1 image save in 20.
• Wiping the facility's activity or starting fresh removes every image the facility holds, under Settings › Data & audit log.

A backup carries up to 2000 images, and up to 40 MB of them.

Careful A wipe of activity removes every delivery signature at once, with no way to keep some.

The ward round for staff requests

In the request queue, a request being picked has Send on the ward round (Requests from staff). It refuses in two cases:

• <first name> has no ward recorded, so there is no round to send this on. Hold it at the counter, or record their ward on the staff register first.
• Nobody on <ward> can sign for a round bag — that needs somebody with the ward-desk flag and their own staff-app account. Hold it at the counter instead, or set the flag on their staff record first.

The ward-desk flag is On the ward desk, set by an Admin in the Staff app panel of a person's Details & access tab.

The wearer is emailed when they have an account and email is set up. Somebody on that ward signs for the bag in the staff app. No drawn signature is taken; the queue shows Signed by <name> with their role, and whether it has been collected from the ward. See Staff app.

Ward delivery notes

The paper that travels with a request bag is the delivery slip, Uniform ward delivery. Its footer is Delivery slip footer under Settings › Facility, which reads After hours deliveries are left with the manager or team leader on duty. until changed. See Slips and signatures.