ThreadCount
8c86c988c1
Uniform stock management for healthcare linen rooms: the coordinator app, the phone counter and the staff app, for your own server. Built from 2d04e45 on 2026-09-15. Licensed under the Functional Source License (FSL-1.1-ALv2).
39 lines
1.8 KiB
TypeScript
39 lines
1.8 KiB
TypeScript
"use client";
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/* The helpdesk chat widget (Chatwoot, self-hosted).
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*
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* Mounted on the public site and the coordinator web app; never in the phone apps. Off unless an
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* operator sets NEXT_PUBLIC_CHATWOOT_URL + NEXT_PUBLIC_CHATWOOT_TOKEN (the Community edition ships without). Like the
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* analytics tag it only loads on a page really served from threadcount.tech, so the e2e suites
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* on localhost never open conversations against the live desk. The widget itself sets a cookie
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* on the helpdesk host to keep a visitor's conversation across pages; it never reads anything
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* from this page beyond what the visitor types into it. */
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import Script from "next/script";
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import { useEffect, useState } from "react";
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const BASE = (process.env.NEXT_PUBLIC_CHATWOOT_URL || "").replace(/\/$/, "");
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const TOKEN = process.env.NEXT_PUBLIC_CHATWOOT_TOKEN || "";
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declare global {
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interface Window { chatwootSDK?: { run: (o: { websiteToken: string; baseUrl: string }) => void }; chatwootSettings?: Record<string, unknown>; $chatwoot?: { toggle: (state?: "open" | "close") => void } }
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}
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export default function Helpdesk() {
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const [on, setOn] = useState(false);
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useEffect(() => {
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if (!TOKEN || !BASE) return;
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// The widget has no built-in default: it exists only where an operator set the two variables,
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// so a Community instance pointing at its own Chatwoot gets it on its own hostname. Local
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// `next start`/e2e runs never set them, which is what keeps the hosted desk out of test noise.
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window.chatwootSettings = { position: "right", type: "standard", launcherTitle: "Chat with us", darkMode: "auto" };
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setOn(true);
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}, []);
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if (!on) return null;
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return (
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<Script
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src={`${BASE}/packs/js/sdk.js`}
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strategy="lazyOnload"
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onLoad={() => window.chatwootSDK?.run({ websiteToken: TOKEN, baseUrl: BASE })}
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/>
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);
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}
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