ThreadCount Community edition

Uniform stock management for healthcare linen rooms: the coordinator app, the phone counter and the staff app, for your own server. Built from f976bd5 on 2026-09-15. Licensed under the Functional Source License (FSL-1.1-ALv2).

components/Helpdesk.tsx

@@ -0,0 +1,38 @@
+"use client";
+/* The helpdesk chat widget (Chatwoot, self-hosted).
+ *
+ * Mounted on the public site and the coordinator web app; never in the phone apps. Off unless an
+ * operator sets NEXT_PUBLIC_CHATWOOT_URL + NEXT_PUBLIC_CHATWOOT_TOKEN (the Community edition ships without). Like the
+ * analytics tag it only loads on a page really served from threadcount.tech, so the e2e suites
+ * on localhost never open conversations against the live desk. The widget itself sets a cookie
+ * on the helpdesk host to keep a visitor's conversation across pages; it never reads anything
+ * from this page beyond what the visitor types into it. */
+import Script from "next/script";
+import { useEffect, useState } from "react";
+
+const BASE = (process.env.NEXT_PUBLIC_CHATWOOT_URL || "").replace(/\/$/, "");
+const TOKEN = process.env.NEXT_PUBLIC_CHATWOOT_TOKEN || "";
+
+declare global {
+  interface Window { chatwootSDK?: { run: (o: { websiteToken: string; baseUrl: string }) => void }; chatwootSettings?: Record<string, unknown>; $chatwoot?: { toggle: (state?: "open" | "close") => void } }
+}
+
+export default function Helpdesk() {
+  const [on, setOn] = useState(false);
+  useEffect(() => {
+    if (!TOKEN || !BASE) return;
+    // The widget has no built-in default: it exists only where an operator set the two variables,
+    // so a Community instance pointing at its own Chatwoot gets it on its own hostname. Local
+    // `next start`/e2e runs never set them, which is what keeps the hosted desk out of test noise.
+    window.chatwootSettings = { position: "right", type: "standard", launcherTitle: "Chat with us", darkMode: "auto" };
+    setOn(true);
+  }, []);
+  if (!on) return null;
+  return (
+    <Script
+      src={`${BASE}/packs/js/sdk.js`}
+      strategy="lazyOnload"
+      onLoad={() => window.chatwootSDK?.run({ websiteToken: TOKEN, baseUrl: BASE })}
+    />
+  );
+}